Privacy Policy

Please note: this is a template. It must be reviewed and adapted by a qualified solicitor before the site goes live. It is not legal advice and it should not be published unchanged.

Who we are

This site is operated by Clickscope Digital, 9 Hills Road, Cambridge, CB2 1GE. If you have any questions about how we handle your information, you can reach us at contact@clickscope-digital.co.uk.

What personal data we collect

When you fill in a contact form on this site, we collect your name, email address, phone number and the message you send us. We use this only to reply to your enquiry.

We also collect analytics data through Google Analytics 4, covering how you found the site, which pages you view and how you use them. This data is aggregated and is not used to identify you personally.

This site uses cookies, which are covered separately in our cookie policy.

How we use it

We use the information you give us to respond to your enquiry and, if you become a client, to deliver the marketing services set out in your proposal or statement of work.

We also use aggregated analytics data to understand how visitors use this site and to improve it.

We do not use your information for anything beyond these purposes, and we do not use it to make automated decisions about you.

Legal basis for processing

We rely on your consent when you submit a contact form and when you accept optional cookies. We rely on our contract with you when we deliver services you have engaged us to provide. Where neither applies, we rely on our legitimate interest in running and improving this website, always balanced against your rights.

How long we keep it

We keep enquiry details for as long as needed to respond to you and, if you become a client, for the length of our engagement plus a reasonable period afterwards for accounting and legal purposes. Analytics data is retained according to the settings of the tools we use, typically no longer than 14 months.

Who we share it with

We use a small number of third-party tools to run this site and our business, including Google, Meta, our hosting provider and our customer relationship management system. These providers only process your data on our instructions and under appropriate agreements.

We do not sell your personal data, and we do not share it with anyone else except where the law requires it.

Your rights

Under UK data protection law you have the right to access the personal data we hold about you, to have it corrected if it is wrong, and to ask us to erase it. You can also object to certain processing and ask us to restrict it.

To exercise any of these rights, contact us using the details below. If you are unhappy with how we have handled your data, you also have the right to complain to the Information Commissioner's Office.

How to contact us about privacy

If you have any questions about this policy or how we handle your data, email contact@clickscope-digital.co.uk or write to us at Clickscope Digital, 9 Hills Road, Cambridge, CB2 1GE.