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Digital Marketing for Hotels & Hospitality
SEO for hotels comes down to one commercial question: how much of your occupancy do you actually own, and how much are you renting from an online travel agent every month? A direct booking and an OTA booking put the same guest in the same room, but only one of them keeps the commission and the guest data.

Real client results
Every campaign is judged on one number:
The revenue it puts in your account

Email open rates as high as 74%
Hospitality marketing focused on direct bookings, less OTA commission, and the events and food revenue that never appears in a channel manager.
29.98x return on ad spend
£50,000 of Google Ads spend turned into £1.52 million in online sales for an ecommerce client.
+£239,000 a month
A 132% revenue increase year on year for a construction client. SEO up 363%, PPC up 55%.
£891,000 from £25,300 spend
£35 back for every £1 spent, for a local estate agency client who had never run Google Ads before.
Compounding growth
What growth looks like once direct bookings compound
Fix the channel-by-channel revenue picture first, then only scale what earns after commission. One hotel client's segmented email campaigns reach open rates as high as 74%, turning guest data into the cheapest direct revenue in the building! Elsewhere, a construction client saw a 132% revenue increase once tracking was rebuilt properly.

FAQ
The questions you actually want answered
How do we grow direct bookings without breaking rate parity agreements?
By competing on value rather than headline rate. Member rates, packages, flexible terms, room upgrades and added extras are all levers that shift bookings direct without touching the published rate.
Should we bid on our own hotel name when OTAs already do?
Usually yes, and the test is straightforward. We measure what organic recovers when brand campaigns pause, then keep the level of brand spend that genuinely pays for itself against commission saved.
Our guest data is stuck in the PMS. Can it be used?
In most cases, yes. Once the export and consent position is sorted, segmented email around stay history, cancellations and enquiries is the fastest route to direct revenue we see in this sector. It's usually sat there waiting to be used!
Do photography and video actually change bookings?
Materially, yes. Rooms, food and public spaces are bought on sight, and dated images cost you bookings against competitors with current ones. It's one of the few investments that helps direct, OTA and social all at the same time.
How do you handle a business with strong seasonal swings?
By weighting budget to the weeks that matter and pulling back in the quiet ones, rather than spending flat across the year. Tracking events and food and beverage revenue alongside room bookings also stops a strong function calendar being hidden inside a flat occupancy number.
Client reviews
Every review we have is five stars. Here's why.


