Terms and Conditions

Please note: this is a template. It must be reviewed and adapted by a qualified solicitor, and checked against how Clickscope Digital actually contracts, before the site goes live. It is not legal advice and it should not be published unchanged.

Who we are

This site is operated by Clickscope Digital, 9 Hills Road, Cambridge, CB2 1GE. Call 01223 736713 or email contact@clickscope-digital.co.uk. Company registration and VAT details to be inserted.

Using this website

By using this site you accept these terms. You may view, download and print pages for your own or internal business use. You may not republish our material commercially, present it as your own, or extract it at scale.

The content here is general information, not advice for your situation, and no client result described on this site predicts what would happen for you. We may change or withdraw any part of the site.

Scope of work

What we will do is set out in a written proposal or statement of work agreed before anything starts, defining the services, deliverables and monthly fee. Work outside it is quoted separately and begins only on your written approval. Where we depend on access, content or approvals from you, timelines move if those are late.

We do not guarantee rankings, revenue, traffic or timescales, and will not accept an engagement that depends on such a guarantee, because search engines and ad platforms change without notice. What we commit to is the work described, done to a professional standard and reported honestly.

Fees and billing

Fees are agreed in advance and invoiced monthly, at the start of the period they cover, payable within 14 days and exclusive of VAT. Advertising spend is separate and, wherever possible, paid by you directly to the platform on your own billing.

We may charge statutory interest on late payment and, after notice, pause work on overdue accounts. Fee changes are notified 30 days in advance and never applied retrospectively.

Your accounts and your data

Every advertising account, analytics property, tag manager container, Search Console profile and CRM instance we work in is created in your name and belongs to you. We are added as a user, and you keep that ownership during and after our work together. On termination we remove our access on request and hand over anything held on your behalf. We will not withhold accounts or data against unpaid invoices.

You are responsible for the accuracy of information you give us and for the rights to use it. Where we process personal data on your behalf, a separate data processing agreement applies.

Intellectual property

Materials we create specifically for you, such as campaign assets, content and designs, transfer to you once the invoices covering them are paid in full.

Our background material stays ours: methods, templates, internal tools, reporting formats and know-how. You get a licence to use those where they are embedded in your deliverables. Third-party assets such as stock imagery, fonts and software are licensed on their own terms, which pass to you with the deliverable.

Confidentiality

Each of us will keep the other's confidential information private and use it only for the work. That covers commercial information, performance data and strategy, but not information already public, already held without obligation, or required to be disclosed by law.

We will not name you as a client or describe your results publicly without permission, and white label arrangements are confidential by default.

Liability

Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

Subject to that, neither party is liable for loss of profit, anticipated savings, business or indirect losses, and our total liability is limited to the fees paid in the three months before the claim arose. We are not liable for the outages or policy changes of platforms such as Google and Meta, nor for results affected by changes others make to your accounts or website.

Termination

Engagements are rolling monthly. Either of us can end the arrangement on 30 days' written notice, without giving a reason and without an exit fee.

Either party may end it immediately if the other commits a material breach not put right within 14 days, or becomes insolvent. On termination you pay for work done to the end of the notice period, we hand over the accounts and materials described above, and the confidentiality, intellectual property and liability clauses survive.

General

We may update these terms, and the version published when you engage us is the one that applies. If a clause is unenforceable, the rest continue in force. Neither party is liable for failure caused by events outside its reasonable control. These terms are governed by the law of England and Wales, whose courts have exclusive jurisdiction.